Privacy & Data Protection Standards.

01Who We Are & Contact Information

ExpertPI, Inc. operates the nation's premier B2B marketplace and digital platform dedicated to streamlining the engagement between legal professionals, insurance carriers, and corporate entities with top-tier private investigators, digital forensics examiners, forensic accounting experts, and other specialized consultants. We serve a diverse user base across the entirety of the United States.

Should you have any inquiries regarding this policy or wish to exercise your privacy rights, we invite you to contact us directly via our Contact Us page.

02Scope of This Policy

This Privacy Policy applies comprehensively to the following categories of users:

• Experts: Private investigators, digital forensics examiners, forensic accountants, cyber security analysts, and other subject matter experts who utilize or are featured on the Platform to offer their professional services.
• Clients: Attorneys, paralegals, law firms, insurance adjusters, corporate counsel, and individuals who utilize the Platform to locate, vet, and retain Experts for litigation support, due diligence, or investigative matters.
• Visitors: Individuals who browse ExpertPI.net or interact with our public-facing pages, including our directory of Public Expert Profiles.

This Policy covers the collection and handling of:

• Information you voluntarily provide directly to us through forms and interactions.
• Information we collect automatically via cookies and analytics when you navigate the Platform.
• Information we aggregate from public records and OSINT (Open-Source Intelligence) to construct comprehensive Public Expert Profiles.
• Information we receive from trusted third parties, including identity verification services, professional licensing boards, and payment processors.

03Information We Collect

3.1 Information You Provide Directly

Depending on your engagement with the Platform—whether as an Expert seeking casework or a Client seeking investigative support—we may collect:

Evidence & Workroom Information

To facilitate secure collaboration, we collect:

• Files, forensic reports, digital media, and other evidentiary materials uploaded to our secure Workrooms.
• Metadata associated with uploads (e.g., timestamps, hash values) to support chain-of-custody tracking.
• Contractual data including milestones, retainer agreements, and final invoices.

Billing & Subscription Information

• Subscription plan selections for premium features.
• Billing addresses and masked payment method details.

Security Note: We utilize enterprise-grade payment processors. ExpertPI does not store full credit card numbers or sensitive financial authentication data on our servers.

3.2 Information We Collect Automatically

To ensure system integrity and improve user experience, we automatically log:

• Device & Telemetry Data: IP address, browser type, operating system version, device identifiers, and timestamps.
• Interaction Data: Search queries (e.g., "Forensic Accountant in Florida"), profile views, navigation paths, and feature usage.
• Cookies & Beacons: Technologies used for session management, security authentication, and performance analytics.

3.3 Public Information & OSINT Data

A distinctive feature of ExpertPI is our comprehensive directory. We may pre-populate Public Expert Profiles by aggregating professional data from public records and Open-Source Intelligence (OSINT), including state licensing boards, court filings, and professional directories.

3.4 Information From Third Parties

We may supplement our data with information from verification services (to confirm PI licenses), fraud detection agencies, and analytics partners.

04How We Use Information

We utilize collected data to facilitate a seamless, secure, and professional marketplace experience:

• Platform Operations & Service DeliveryEnabling the creation of accounts, facilitating expert searches, processing proposals, and managing secure payments for investigative services.
• Profile Generation & ManagementAggregating OSINT data to build a robust directory and allowing professionals to curate their digital presence.
• Credential Verificationutilizing third-party resources to validate professional licenses (e.g., PI license status) and certifications, enhancing trust for all parties.
• Security, Fraud Prevention & Trustdetecting and preventing fraudulent activity, enforcing our Terms of Use, and maintaining the integrity of the marketplace.
• Analytics & Product DevelopmentAnalyzing usage patterns to refine our search algorithms, improve UI/UX, and develop new features relevant to the legal and investigative communities.
• Compliance & Legal ObligationsFulfilling our legal duties, responding to lawful requests, and protecting the rights and safety of our users and the public.

05Public Expert Profiles, Accuracy, and Opt-Out

5.3 Claiming, Correcting, or Removing a Profile

If you are a professional listed on our Platform and wish to claim, correct, update, or remove your profile, we are here to assist you.

06Third-Party Verification & Data Sources

To maintain a high standard of trust within the ExpertPI marketplace, we reserve the right to utilize reputable third-party services and public resources to validate Expert licenses, certifications, and professional standing. This vetting process is crucial for ensuring that Clients can confidently engage qualified professionals.

07How We Share Information

We treat your information with respect and share it only in specific circumstances:

• With Platform Users: Expert profiles are visible to Clients to facilitate hiring. Case details, proposals, and evidence are shared strictly between the engaging Client and the hired Expert.
• With Service Providers: We engage trusted vendors for hosting, payment processing, security auditing, and customer support.
• With Verification Partners: To confirm the validity of professional licenses and certifications.
• For Legal & Safety Reasons: When compelled by subpoena, court order, or to prevent imminent harm or illegal activity.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as a business asset.

08Cookies, Analytics, and Tracking Technologies

We employ cookies, pixels, and similar tracking technologies to authenticate sessions, remember your preferences, analyze platform traffic, and enhance security. You retain control over your browser's cookie settings, though disabling them may impact certain Platform functionalities.

09Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. This includes maintaining active accounts, resolving disputes, and complying with legal retention schedules. Note that evidence and chain-of-custody records may be retained for extended periods to satisfy the specific legal and regulatory obligations inherent to investigative and forensic work.

10Your Rights & Choices

Depending on your jurisdiction, you may be entitled to specific rights regarding your personal data:

To exercise any of these rights, please submit a request via our Contact Us page. We will respond in accordance with applicable laws.

11Security

We implement robust technical and organizational measures—including TLS encryption, access controls, and activity logging—to protect your data from unauthorized access or disclosure. While we strive for the highest security standards, no digital transmission is entirely impenetrable. We urge you to protect your credentials and notify us immediately of any suspicious activity.

12International Users

The Platform is operated from the United States and is intended for US-based users. If you access the Platform from abroad, please be aware that your data will be transferred to, stored, and processed in the US, where data protection laws may differ from those in your home country. By using the Platform, you consent to this transfer.

13Children's Privacy

ExpertPI is a professional B2B platform not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

14Changes to This Privacy Policy

We may periodically update this Policy to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page will be updated accordingly. Continued use of the Platform signifies your acceptance of the revised terms.

15How to Contact Us

16US-Wide Application and Governing Law

16.1 Nationwide Coverage

This Privacy Policy applies uniformly to users across all fifty states of the United States. We are committed to aligning our practices with federal and state privacy laws.

16.2 Florida Governing Law and Venue

ExpertPI operates from Florida. This Policy is governed by the laws of the State of Florida. Any legal proceedings related to this Policy shall be brought exclusively in Florida courts, except where state laws provide non-waivable consumer rights.